How It Works
1) Become a ToolBank Member Agency: First-time borrowers must complete our brief online membership application, provide the requested documentation, sign and turn in the membership agreement and pay their annual membership fee (located on First Time Borrowers tab) prior to borrowing tools. This process captures documentation of an organization’s not-for-profit or charitable intent status and creates a user account for the agency contact in our online tool ordering system.
2) Submit a Tool Order: Member Agencies log in to their ToolBank account (located on the Member Agency Portal tab) and submit a tool order online.
3) Pick Up Tools: Member Agencies pick up their tool order at the ToolBank at their scheduled pickup time. ToolBank staff will have your order prepared in advance and ready for loading into your vehicle (make sure to arrive with an appropriate vehicle). ToolBank staff provides the member agencies with usage and care guidelines along with an itemized receipt.
4) Return Tools: After the completion of the service project and the member agency has a confirmed tool return scheduled, the tools are returned to the ToolBank at the scheduled time. ToolBank staff check tools back into inventory to ensure all tools borrowed are returned and in good working order.
Fee Structure
Agencies are required to pay a tool handling fee to borrow tools and equipment from the Atlanta ToolBank. This tool handling fee is due when the agency picks up their tool order. The tool handling fee equals 3% of the retail value of each tool borrowed x # of weeks borrowed.
For example, a member agency borrows 30 rakes for 1 week. Rakes are valued in our tool ordering system at $12.40 each. The tool handling fee for 1 rake is $0.372 per week. The total tool handling fee is $11.16.
$11.16 = 0.03 x 12.40 x 30 x 1
In addition to tool handling fees, agencies may also incur late fees, replacement fees, and cleaning fees – all of which are easily avoidable. To learn more about our fees and other policies specific to our tool lending program, check out our Member Agency Portal page.
First Time Borrowers
Review eligibility policies, membership agreement, service policy, apply for membership – everything first time borrowers need to know about applying for an Atlanta Community ToolBank membership can be found here.
Member Agency Portal
View tool inventory, pay membership dues, order tools, view tool handling fees, schedule a return tool appointment, access tool & equipment manuals – just about anything current member agencies may need can be found here.